ISO 9000

Quality Management System

Learning Objective

• Understand quality management definitions, concepts, and guidelines
• Understand the requirements of the ISO 9001:2008 standard
• Understand the eight Quality Management Principles
• Understand the process approach

Course Details

• An overview of Quality Management System
• Plan-Do-Check-Act framework
• Basic elements of ISO 9000 standard
• ISO 9000 best practice and requirements
• Planning and implementing ISO 9000 standard
• Document and documentation control procedures